Job Overview
We are seeking a highly motivated and enthusiastic Team Member to join our team at Re.Group. As a Casual Depot Assistant, you will play a vital role in providing exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.
Your Key Responsibilities:
* Deliver outstanding customer service to our customers
* Sort recyclable items into their correct categories
* Transport items to the relevant storage area using forklift or manual handling
* Ensure customers are welcomed and assisted with their recycling products to inspire return customers
* Handle cash transactions accurately and efficiently
* Identify and report any hazards, faults, or risks to ensure a safe working environment
* Continuously look for opportunities to improve efficiency and increase customer satisfaction
* Ensure staff have the necessary skills and training to work safely and efficiently
To Be Successful in This Role:
* You will have previous customer service, hospitality, or retail experience
* Be proficient in Excel and Outlook
* Have a great attitude with customer service at the forefront of all interactions