As a Groups and Charters Sales Agent (Reservations), you will play a pivotal role in managing the full reservation process for group and charter bookings.
About the Role
Key responsibilities include providing prompt updates to clients and agents, handling amendments and payments as required.
* Manage the end-to-end booking process for groups and charters, liaising with clients, agents, and operations teams.
* Staying informed on product developments to provide accurate information to clients is crucial.
About You
We seek a customer-focused professional with exceptional communication skills to join our team. Your expertise in building relationships and ensuring client satisfaction will be invaluable.
Your Key Responsibilities Include:
* Coordinating the entire booking cycle from initial contact through to final settlement.
* Responding promptly to client inquiries and resolving any issues that may arise during the booking process.
Maintaining accurate records of bookings and charters is essential for reporting purposes.