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Team leader- department head

Sydney
at
Department Head
Posted: 13 June
Offer description

Ready to take the next step in your Property Management career? This is your opportunity to join one of the Eastern Suburbs' most highly regarded real estate groups in a genuine leadership role that offers variety, autonomy, and the chance to make a real impact.

This isn't your typical Property Management position. You'll take ownership of a small, premium portfolio, while also playing a key role in leading, mentoring, and supporting a team of Property Managers.

If you love the operational side of PM but also enjoy developing people and driving a positive team culture, this role offers the best of both worlds.

New and exclusive to P3 Recruitment - Not to be confused with anything on the market!

The Perks

* Attractive salary up to $140K + Up to $30k in KPI bonuses rewarding your experience and leadership capability
* Work with a market-leading agency known for innovation, professionalism, and culture
* Lead a high-performing, collaborative team with strong systems and support already in place
* High impact, high visibility - make a real difference across the entire PM team, not just one portfolio
* Vibrant, modern offices located in prime lifestyle locations
* Be part of a large, supportive Property Management division with genuine team collaboration
* Less repetitive work - every week brings new challenges, people and portfolios
* Trusted expert status - be the person the team relies on for solutions and support

The Position

In the role of Team Leader/ Department Head your key responsibilities will include:

* Manage a boutique, premium portfolio with the support of a dedicated Junior Property Manager
* Mentor and support a team of Property Managers and Leasing Consultants
* Assist with training, onboarding, and day-to-day team development
* Provide guidance around legislation, compliance, and best practice
* Build and maintain strong relationships with landlords, tenants, and contractors
* Handle escalated issues and help drive exceptional customer service standards
* Work closely with leadership to improve systems, processes, and overall team performance

The Person

We're looking for a dynamic and experienced Team Leader/ Department Head with a passion for people, performance, and process improvement.

The ideal candidate will:

* Have proven experience managing a Property Management team
* A current NSW Certificate of Registration or Licence
* Have strong knowledge of NSW legislation and be able to translate it into everyday practice
* Be highly organised, proactive, and solutions-focused
* Be confident handling escalations and driving outcomes
* Be a clear communicator who can lead through change and support a strong team culture
* Have a passion for continuous improvement and operational excellence

Submit your CV by hitting APPLY NOW or contact.

For a quicker response, please text or call. We're available outside of business hours! No CV? No problem! We're happy to have a confidential discussion with you regardless. Rest assured, we will never inform your employer that you're exploring new opportunities.

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