Team Coordinator/Team Leader Psychosocial Programs – SafeWork NSW
1. Grade: Inspectorate Award - Team Coordinator
2. Salary range: Starting from $152,397 per annum + super
3. Start Date: Early 2026
4. Location: Parramatta or Gosford with regional locations and hybrid work arrangements considered
5. Work type: Permanent ongoing full-time with flexible working arrangements considered
6. Applications Close: Friday 16 January :59am
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Join Australia's largest work health and safety regulator helping to secure the safety of NSW workers and communities.
Are you passionate about improving the psychological health and safety for NSW workers? SafeWork NSW is seeking a Team Coordinator/Team Leader to join our Psychosocial Programs specialist team.
SafeWork NSW is the state's workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety (WHS) and associated legislation. We do this by undertaking a mix of responsive and proactive programs of work focused on high risk harms across all industries, aligned to our strategic plan and regulatory priorities.
SafeWork NSW is growing its inspectorate as part of a $127.7 million NSW government investment to uplift capability and capacity across the state to protect NSW workers' health and safety.
About the Psychosocial Programs Team
As Team Coordinator/Team Leader of SafeWork NSW's specialist Psychosocial Programs team, you will play a key leadership role in shaping the state's regulatory approach on the prevention of psychological harm across NSW workplaces.
This is a rare opportunity to be part of a multi-disciplinary team including specialist inspectors and project officers, implementing data and evidence informed approaches to both educate and enforce compliance with work health and safety (WHS) laws to manage psychosocial risk.
Working strategically with other specialist teams such as the Respect at Work Taskforce (focused on workplace sexual harassment prevention) and Return to Work team this specialist harm portfolio also leads internal capability of SafeWork NSW's broader inspectorate and investigators to strengthen psychosocial risk compliance and enforcement outcomes.
About the role
Reporting through to the Manager, Psychosocial Programs, the new role of Team Coordinator/Team Leader will provide supervision, operational support and quality assurance, and will also respond to complex complaints, incident investigations, prevention and response programs of work as well as provide expert advice and education to duty holders and other SafeWork NSW teams.
You will also play a key role in designing and delivering strategic, evidence-based regulatory interventions aimed at preventing psychosocial harms in NSW workplaces, with a focus on high-risk sectors.
Your responsibilities encompass:
7. coordinate, supervise and support a team of specialist psychosocial inspectors and project officers to develop and implement evidence and risk-based strategic regulatory interventions to prevent psychosocial WHS harms with a focus on high-risk sectors/industries
8. provide team supervision and operational support in the office and the field to ensure services and decisions align with our strategic plan, regulatory priorities, legislation, policies and procedures, and customer service standards, and are consistent, professional and responsive
9. support the community and people of NSW by identifying emerging issues and industry trends and supporting implementation of prevention and response programs of work
10. build and maintain effective and professional working relationships with customers and stakeholders to improve WHS outcomes
11. collaborate with other SafeWork teams to uplift internal capability and drive continuous improvement on preventing and responding to psychosocial harms in NSW workplaces
12. contributing to the strategic direction of SafeWork NSW and ensure alignment with organisational goals.
What we're looking for:
13. A team player who is passionate about psychosocial health and safety, inclusion and diversity
14. Ability to build, develop and lead diverse teams
15. Strong strategic stakeholder engagement and written and oral communication skills and ability to engage and influence key stakeholders
16. High degree of integrity, excellent judgement and ability to scan, analyse and identify needs and gaps
17. Advanced project management skills with a focus on continuous improvement and measurable outcomes
18. Experience managing sensitive or complex issues and ability to apply trauma-informed and person-centred approaches are highly desirable
19. Ability to interpret and apply complex legislation and WHS frameworks is highly desirable
20. Experience working in areas of organisational psychology, occupational rehabilitation, allied health, WHS, human resources, workplace investigations, organisational change is highly desirable.
Essential requirements:
21. Willingness to travel across NSW and occasionally interstate
22. Current NSW driver's licence and safe driving record
23. Satisfactory criminal record and medical assessments
24. Willingness to undertake mandatory probity screening
25. Willingness to obtain the Diploma of Government (Workplace Inspection) if not already held (12 months from commencing)
Appointment and ongoing assignment may be subject to restrictions and satisfactory participation in mandatory pre-employment and ongoing probity screening in accordance with relevant legislation and/or related policies
How to apply: Submit your CV (max 3 pages) and a cover letter (max 2 pages). In your cover letter please share why you are interested in this role, what skills and experience you can bring, and response to the following 2 questions:
1. What does success look like in this role to you and why?
1. Please describe your experience working with others to translate an organisation's strategic direction into operational goals.
For any enquiries regarding this recruitment, please contact
Salary Grade Team Coordinator, with the base salary for this role starting
at $152,397 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Hannah Harget via
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Closing Date: Friday 16 January :59am
Careers at Department of Customer Service
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