Job details
Posted 29 August 2025 LocationMelbourne Job type Discipline Reference1376138
Job Description
Seeking a proactive
Technical Ingredients Advisor
to join a reputable company.
This role focuses on supporting the Account Managers and clients by providing expert guidance on product quality, suitability, and application. You will act as a key bridge between Quality, R&D, Production, and Sales to ensure our flavours meet client expectations and deliver consistently excellent results.
Key Responsibilities
* Provide technical advice to Account Managers regarding ingredient and finished product quality, taste, and suitability for client applications.
* Assess products to ensure they meet client specifications and shelf-life requirements.
* Identify potential quality issues, including deviations or product inconsistencies, and advise on corrective actions.
* Collaborate closely with R&D and Production teams to resolve quality challenges and improve formulations.
* Support client interactions by offering practical insights and recommendations, helping Account Managers address customer queries confidently.
* Maintain accurate records of product quality, customer feedback, and any corrective measures taken.
* Contribute to continuous improvement initiatives that enhance product quality and customer satisfaction.
Key Requirements:
* Experience in a Quality Assurance, Quality Control, or Technical Support role within the food, flavour, or ingredients industry.
* Strong understanding of product applications, sensory attributes, and client requirements.
* Excellent communication skills, able to translate technical information into actionable advice for sales teams and clients.
* Collaborative mindset, working effectively with commercial, R&D, and production teams.
* Problem-solving skills with a proactive approach to addressing quality-related challenges.