About the role
As a Home Automation Service Technician at Tall Tech, you will be responsible for providing exceptional technical support and maintenance services to our residential and commercial clients. In this full-time role based in the Sunshine Coast, Queensland, you will play a crucial part in ensuring our clients home automation systems are operating efficiently and effectively.
What you'll be doing
1. Conduct regular maintenance and servicing of home automation systems, including wiring, programming, and troubleshooting
2. Respond promptly to customer service requests and resolve technical issues in a timely manner
3. Provide end-user training and support to help customers maximise the functionality of their home automation systems
4. Installing and configuring home automation hardware and systems as directed by the sales or service team
5. Maintain detailed records of all service visits and system adjustments
6. Continuously expand your technical knowledge to stay up-to-date with the latest home automation technologies and industry trends
What we're looking for
1. Proven experience as a home automation technician or similar role, with a strong understanding of electrical, programming, and networking principles
2. Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex technical issues
3. Strong customer service orientation and the ability to communicate technical information to non-technical clients
4. Familiarity with a variety of home automation systems, including control interfaces, sensors, and smart devices
5. Relevant technical certifications or qualifications in electrical, IT, or home automation
6. A valid driver's licence and the ability to travel to client sites as needed
What we offer
At Tall Tech, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
1. Comprehensive training and professional development opportunities
2. Flexible work arrangements and a focus on work-life balance
3. Supportive, team-focused environment where your skills are valued
4. A collaborative and inclusive company culture that values innovation and teamwork
5. Opportunity to work on high-end residential automation projects
About us
Tall Tech is a leading provider of home automation solutions, helping families and businesses in Noosa Heads and the surrounding region create smart, connected homes and workspaces. With a focus on cutting-edge technology and exceptional customer service, we have built a reputation for delivering innovative and reliable home automation systems. As a fast-growing company, we are committed to providing our employees with the support and resources they need to thrive and advance in their careers.
Apply now to become our next Home Automation Service Technician and join our talented team at Tall Tech Noosa.