We put the world on vacation with our innovative approach to travel. Our team is passionate about delivering exceptional customer experiences for millions of travelers worldwide.
As a Customer Liaison Agent, you will play a crucial role in providing excellent service to internal and external clients. Your responsibility will include ensuring all relevant documentation is complete and accurate while showcasing your customer service skills and ability to work under pressure.
We believe in the impact of a helping hand and the power of vacations. If you are enthusiastic about meeting new people and have a demonstrated ability to deliver excellent customer service, this role may be suitable for you.
This is a great opportunity to build your career with a value-driven organization that promotes continual growth and development for its people. Some of the benefits we offer include:
- A newly refurbished modern office environment
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidized private health cover
To succeed in this role, you will need to have:
- Experience with loan assessment or in a finance-based role (preferred but not essential)
- Excellent communication skills, including phone manner, verbal, and written communication
- Proven ability to communicate with customers internally or externally in a professional manner ,
- Previous experience in a telesales environment would be ideal
- Good organizational and time management skills.
- Ability to effectively work under pressure and meet deadlines and KPI's as set by the Team Leader.
- Sound ability in Microsoft Office and ability to learn internal systems
- Ability to work as a team player, be supportive of co-workers and contribute to a positive working environment
We develop, market, and sell vacation ownership interests in a network of resorts across Asia Pacific. We serve more than 60,000 vacation owners and have offices in Singapore, Shanghai, Indonesia, Thailand, Japan, and Clark in the Philippines. Join us to build a career where memories start with you.