Job Description
About Us
IHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of our team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
About the Role
Great restaurant memories come from many places. The sights, the sounds, the scents and, most importantly, the service. As a part of our Restaurants and Bars Team, you will welcome our guests, recommend food and drinks and deliver exceptional service, helping to create unforgettable memories
Your Day-to-Day
* To ensure a seamless guest experience, it's essential to take and process orders accurately, confirming them with the guest for clarity.
* You should be well-versed in the current menus and beverage lists, actively engaging in upselling and making recommendations while addressing any queries.
* Maintaining cleanliness is crucial; not only should you meet hygiene standards, but you should strive to exceed them.
* Familiarity with stock management and the proper rotation of perishable items is necessary, along with efficiently setting up and packing down the venues you service.
What We Need From You
You will have a friendly persona with demonstrated ability to interact with guests and other colleagues in a way which reflects the high level of service expected of us. You will be well presented with strong communicational skills and fluency of the English language.
A valid Queensland Responsible Service of Alcohol qualification is required.
Benefits
We offer a competitive hourly rate and a range of benefits, including:
* World-class staff facilities, including excellent accommodation with dedicated facilities.
* An exciting and ever-changing Staff Activities Calendar filled with recreational activities.
* Extensive career development opportunities with onsite trainers and professional development programs.