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Head of communications

Sydney
Tyro Payments
Posted: 3 September
Offer description

Overview

The Head of Communications is a senior leadership role at Tyro, responsible for shaping and delivering our communications vision across internal and external audiences. You will work closely with the CEO, the executive team, and the Board to strengthen Tyro’s corporate reputation, engage key stakeholders, and position the company as a leader in the payments and fintech sectors.

This is a high-profile, influential role requiring exceptional judgement, strategic insight, and the ability to advise senior executives in complex, high-stakes environments.


Responsibilities

Strategic Communications Leadership

* Lead the design and execution of Tyro’s integrated communications strategy to support corporate objectives, enhance brand reputation, and build market presence.
* Serve as the primary communications advisor to the CEO, executives, and senior leaders on corporate profile building, strategic messaging, and reputational opportunities.

External Communications & Media Relations

* Develop and maintain strong relationships with key business, finance, and technology journalists, as well as industry stakeholders.
* Manage all corporate media engagement, including ASX announcements, product launches, and thought leadership campaigns.
* Oversee messaging for half-year and full-year results, in partnership with Investor Relations, including media releases, presentations, and the Annual Report.

Issues & Crisis Management

* Lead Tyro’s issues management and crisis communication response, ensuring timely, accurate, and aligned messaging.
* Act as the final approval point for all external communications, including media, social channels, and executive speaking engagements.

Internal Communications & Culture

* Oversee all-company communications, including monthly town halls, weekly newsletters, and intranet content, to drive engagement, transparency, and connection across Tyro.
* Partner with senior leaders to ensure clear and consistent messaging during periods of change.

Executive & Brand Storytelling

* Craft compelling narratives for executives, including speeches, talking points, and thought leadership content that positions Tyro as a fintech and payments innovator.
* Identify and manage corporate award submissions and strategic profile-raising opportunities.


Qualifications

* Senior Corporate Communications leadership experience, ideally in finance, technology, or other regulated industries.
* Experience working in or with ASX-listed companies, with a strong grasp of disclosure requirements and investor-facing communications.
* Proven success advising and influencing CEOs, executives, and Boards.
* Outstanding written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
* Exceptional stakeholder engagement skills, with a track record of building trusted relationships that deliver business results.
* Agility, resilience, and sound judgement in fast-paced, high-pressure environments.


What’s in it for you?

* We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia.
* A mix of in-office and remote working
* Learning and career development opportunities
* 16 weeks paid primary carers leave
* 12 weeks paid secondary carers leave
* Annual team-based volunteer day
* Birthday Leave
* Power Up Day (Additional day of leave)
* Weekly team social events, snacks, craft beer and wine, ping pong and video games
* Taco Tuesdays
* Mental health and wellness initiatives
* Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.

Still with us? If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.


Seniority level

* Executive


Employment type

* Full-time


Job function

* Marketing, Public Relations, and Writing/Editing
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