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National underwriting performance manager

Melbourne
Steadfast Group Limited
Posted: 8 March
Offer description

About Us

At Prevail, we believe success isn't given, it's built. We stand alongside discerning customers to protect what they've created in life and business, with the same care and commitment they put into building it.

About The Opportunity

Prevail is seeking a National Underwriting & Performance Manager, a senior leadership role responsible for shaping and executing our underwriting strategy across High Net Worth, Lifestyle & Leisure, and Specialty portfolios. You will be the strategic underwriting face of Prevail, working alongside the CEO and Group Chief Actuarial, steering product mix, pricing strategy, underwriting frameworks and portfolio governance to deliver strong return on capital and sustainable growth for our insurer partners. This role leads and develops our National Product Leads (currently three), providing clear direction, technical coaching and performance leadership. You'll ensure our underwriting teams have the structure, capability, sophistication and agility needed to compete and win in a modern MGA environment.

Key Responsibilities
* Lead Prevail's national underwriting strategy across High Net Worth, Lifestyle & Leisure, and Specialty portfolios, ensuring strong alignment to insurer risk appetite and commercial objectives.
* Drive portfolio performance and profitability using data‐led insights to adjust pricing, risk selection, retention and distribution levers to maximise sustainable growth.
* Act as the strategic underwriting face to insurer partners, building trust through transparent reporting, technical clarity and strong portfolio stewardship.
* Provide senior technical oversight, making decisions on complex or non‐standard risks and guiding Product Leads through high‐value or unusual submissions.
* Strengthen underwriting governance by maintaining consistent frameworks, guidelines, quality assurance and audit processes across all product lines.
* Develop and uplift team capability through coaching, clear expectations and building future‐ready underwriting structures that leverage digital enablement.
Skills And Qualifications
* Significant experience in underwriting or insurance operations with proven leadership across complex or high‐value portfolios.
* Deep technical underwriting capability, including pricing fundamentals, risk assessment, portfolio management and strong commercial judgement.
* Experience in high net worth or specialised personal lines, with confidence navigating bespoke or non‐standard risks.
* Strong stakeholder influence and communication skills for effective engagement with brokers, insurer partners and senior leadership.
* Demonstrated ability to analyse portfolio trends, translate data into insights and convert findings into strategic actions.
* A leadership style grounded in coaching, accountability and capability uplift, with experience supporting succession pathways.
Benefits

As a valued member of Prevail, we believe that when people thrive, performance follows. That's why we've built a benefits offering that supports your wellbeing, growth, protection, and purpose—not just at work, but in life. We back our team with real flexibility, meaningful development, and a culture where accountability, integrity, and contribution matter.

* Hybrid working with purposeful time together to build strong connections, spark ideas and move faster, while giving you the space and flexibility to focus and perform at your best.
* Structured development, mentoring and tuition support, with ANZIIF accreditation pathways that convert learning into real capability.
* Company‐paid Life, TPD, Salary Continuance and Travel insurance, with access to additional discounted cover.
* Wellbeing support through annual health checks, skin checks, flu shots, holistic wellness programs and confidential counselling.
* Culture of high‐trust, integrity, accountability where ideas land quickly and contribution counts.
Why Join Prevail

This is more than a role it's your chance to help shape one of Australia's most forward‐thinking specialist underwriting agencies. At Prevail, you'll work on complex, meaningful risks across High Net Worth, Specialty, Lifestyle & Leisure for customers who expect more and value precision. You'll be part of a high‐performance, no‐ego culture where ideas move fast, ownership is real, and the team succeeds together. We're modernising how we work from better systems and digital platforms to refreshed, purpose‐built office spaces designed to energise and connect.

We back what matters to you with volunteer leave, a genuine focus on wellbeing, and a working rhythm that supports both your ambition and your life. If you're ready to grow with a business that's moving fast, shape something meaningful, and help set a new benchmark for what great looks like in specialist insurance — this is your moment.

Our Culture & Values

At Prevail, our values aren't just words they're behaviours we live every day. They guide how we work, how we show up for each other, and how we deliver results.

* P – Problem‐Solving: We lean into challenges with creativity, energy, and action.
* R – Relationships: We build trust through genuine connection and shared success.
* E – Easy to Deal With: We make life easier for customers, partners, and colleagues.
* V – Value: We focus on what matters and deliver with integrity.
* A – Accountability: We take responsibility and follow through — no excuses.
* I – Integrity: We do the right thing — even when no one's watching.
* L – Learning: We challenge ourselves to improve — every day, in every way.
To Apply

We are always on the lookout for great talent. If you are interested in a confidential conversation regarding career opportunities, please email .

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

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