Position Overview
Part‐time role based in Shepparton Branch. Leave & Relief position supporting Shepparton, Kyabram, Benalla, Yarrawonga & Cobram Branches – it is essential you can travel between locations to support our Central Victorian Branches covering planned and unplanned leave (mileage paid).
Hours: 5 days per week – Monday to Thursday 9:00 am – 4:30 pm, Friday 9:00 am – 5:30 pm.
Responsibilities
* Support our Central Victorian Branches by being the first point of contact for our customers and putting them at the centre of everything you do.
* Assist customers to identify suitable products and services including account opening, unsecured lending and banking transactions.
* Ensure customers receive a seamless, consistent and tailored experience every step of the way and ensure all details are accurate and up to date.
* Demonstrate our Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
Qualifications
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
* Ability to work collaboratively as a team, self‐motivation and energy to create our signature customer experience.
* Keenness to detail to ensure transactions are completed efficiently and accurately.
* Appreciation for inclusion and the diversity of our customers.
* Interest in upskilling and career development opportunities with NAB.
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