Are you someone who thrives on creating a warm, welcoming environment and takes pride in delivering exceptional customer service? We are currently seeking additional Receptionists/Administration Assistants to become the friendly face and provide reliable support within our team. Full-time preferred, but part-time considered for the right candidate.
North Shore Radiology and Nuclear Medicine is a busy, state-of-the-art multi-modality radiology practice which prides itself in providing excellence in patient care.
Our Practice is seeking customer-focused staff who are able to work a variety of shifts between Monday and Friday across our 3 locations in St Leonards and Lane Cove, to join our large and friendly team.
About you:
* Do you have a passion for helping people?
* Are you seeking a new challenge or a more rewarding and fulfilling role?
* Do you have experience in customer-service, perhaps in retail, travel, finance or hospitality?
* Do you love to learn new skills?
The role:
As the first point of contact for our Practice, you'll play a key role in representing our patient care values and ensuring smooth day-to-day operations. Your responsibilities will include:
* Reception duties including greeting and registering patients for their procedures
* Patient billing and receipting
* Scheduling patient appointments and managing enquiries using call-centre technology
* Liaising with patients and doctors
* Providing general administrative support as required
Skills and experience:
* Proven experience in a fast-paced, customer-facing environment
* Professional and welcoming demeanor, with a service-orientated and empathetic attitude
* The ability to work independently and as part of a team in a busy, sometimes hectic work environment, whilst maintaining a high level of patient focus
* Excellent attention to detail with the ability to multitask
* Computer literacy with previous data entry experience
* High level of verbal, written and interpersonal communication skills
* A positive work ethic with a proactive attitude
* Fully Covid-19 vaccinated
Previous administration or medical reception experience is a plus—but not essential. Attitude is everything
NSRNM offers a supportive team environment with a positive workplace culture, an EAP, Fitness Passport, employee discount program and paid parental leave.
If you're looking for a role that's more than just a job—where you can grow, learn, and truly make a difference - we'd love to hear from you
Please apply now by emailing your resume and cover letter. We look forward to hearing from you
Note - Applicants must be able to work a minimum of 3 days per week.
Due to the high volume of applications expected, only applicants considered for interview will be contacted.