The Senior Communications Manager leads the design and delivery of change communication strategies that support the successful implementation of OSI programs. This role requires a strategic thinker who is happy implement srategy, translate complex program detail into clear, accessible messaging tailored for different audiences & build organisational readiness. By working closely with program leaders and change managers, the position ensures staff feel informed and supported throughout academic and operating model transition. This role requires someone with large scale change and transformation experience.
Key Accountabilities
Deliver change communication plans aligned with overarching OSI strategy
Provide strategic and tactical advice on messaging and channels to internal partners
Lead the development and issuance of change proposals to ensure transparency and accuracy
Produce high-quality materials including emails, FAQs, and digital content
Tailor messaging for specific staff groups to support effective transitions
Build productive relationships with program teams and subject-matter experts
Manage information flow across squads and escalate risks to the Communication Lead
Evaluate communication effectiveness and adjust strategies to improve impact
Key Challenges
Managing interdependencies across multiple workstreams and complex programs
Distilling evolving information into clear messages while details are still emerging
Adapting communication plans quickly to rapidly evolving goals and timelines
Key Requirements
A strategic thinker with a hands-on "doer" approach to delivery
High-level liaison, negotiation, and relationship-building skills.
Strong verbal and written skills for conveying complex, evolving information
Deep understanding of change communication strategies for large-scale impact
Large-Scale Change experience, extensive experience leading comms for big change programs and complex transformations
Proven capability in managing project-based communications and issuing change proposals
Qualifications in communication, change management, or a related field
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.