Job Overview
We are seeking a highly skilled and experienced Relationship Manager to join our team. As a trusted advisor to high-net-worth customers, you will be responsible for providing comprehensive and professional banking services while ensuring compliance with regulatory requirements and quality assurance standards.
Key Responsibilities:
* Establish strong relationships with customers by understanding their needs
* Manage customer inquiries in a timely and efficient manner
* Exemplify HSBC values and behaviors
* Provide solutions to meet individual customer needs through exceptional customer service
* Grow customer portfolios and develop financial expertise
Requirements:
* Proven track record in customer excellence gained in banking as a Client Relationship Manager, Officer or Executive
* Desire to develop financial expertise and advance career
* Ability to understand and provide solutions to meet individual customer needs
* Relevant experience in personal lending products (including mortgage lending)
* Completion of Higher School Certificate is essential; relevant tertiary qualifications are highly regarded
Our Culture
At HSBC, we are committed to creating an inclusive environment where all employees are valued and respected. We foster continuous professional development, flexible working, and opportunities to grow through collaboration and shared values.