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Business analyst

Melbourne
Betfair Australia
Business analyst
Posted: 11 September
Offer description

Betfair is a disruptor in the Australian sports betting industry, operating responsibly and within regulations to protect the community.

We are looking for a Business Analyst to join our React Native development team and help drive the evolution of our customer-led digital wagering products. In this key role, you will partner with Product, Architecture and Engineering to lead delivery for native iOS, Android and Mobile Web experiences. You will be at the centre of feature development from concept to release, ensuring alignment with broader strategies, user needs, and regulatory standards.

We have a team of passionate, energetic people, with a genuine determination to create a safe and supportive working environment. We have been recognised with a WORK180 endorsement for two consecutive years for our commitment to employee support and safety, which we are very proud of. Betfair is a data-driven business using cutting-edge marketing technology to service a sophisticated customer base.


Responsibilities

* Partner with the Product Manager to prioritise the delivery of features that enhance the native app's performance and elevate the customer experience.
* Refine requirements into epics, user stories, and tasks that meet the team's Definition of Ready (DoR).
* Champion Agile practices, fostering continuous improvement and closed-loop feedback cycles in product development and delivery.
* Facilitate discussions with stakeholders to accurately determine requirements and priorities, ensuring the highest priority work is addressed first.
* Collaborate with cross-functional teams to refine and prioritise the development backlog, aligning on customer experience improvements and new features.
* Develop clear functional specifications, epics, and user stories that define the outcomes for system enhancements and new features.
* Work closely with UX/design, prototyping and CX testing teams during research and development phases to ensure optimal user experience.
* Jira board ownership and being the primary point of contact for board-related needs.
* Treat the Definition of Done (DoD) and DoR as living quality gates and lead the team in evolving these to improve delivery standards.
* Lead and coordinate the delivery of native app and mobile web product initiatives, ensuring they align with scope, timelines and quality standards, while engaging key stakeholders throughout the lifecycle.
* Work closely with developers and cross-functional teams to deliver enhancements that align with broader product strategies.
* Support a test-and-learn approach, leveraging CX framework insights to gather customer feedback and iterate on solutions that enhance the mobile user experience.


Requirements / What you will bring

* At least 6 years of experience working with software development teams.
* At least 4 years of experience as a business analyst in Agile software development teams.
* At least 2 years of experience as a Business Analyst in digital product delivery for native apps on iOS, Android and Mobile Web.
* Proven track record in managing diverse stakeholders within a product development environment, aligning with business objectives.
* Experience leading multiple initiatives simultaneously, including management of internal and external resources for mobile products.
* Strong analytical skills with ability to identify areas for product enhancement and drive improvements.
* Excellent interpersonal skills to influence teams and manage relationships with stakeholders at all levels.
* Proven ability to work closely with developers to deliver features on time and efficiently.
* Domain knowledge or experience in the wagering industry is desirable, though not required.


Benefits

* Flexible working arrangements.
* Tailored leave options (parential leave, cultural leave swap, volunteer leave, study leave, etc.).
* Development opportunities including internal leadership programs, peer learning, and self-chosen learning.
* Up to A$1,000 per year for personal and professional development through the BestYou program.
* Commitment to Diversity and Inclusion.
* Wellbeing initiatives including access to Employee Assistance Program.
* Internal events team coordinating educational, social, celebratory, and philanthropic activities.
* Generous bonus scheme — bonuses tied to success.


Interested?

We are committed to building a workplace where everyone can fulfill their full potential. We encourage people of all walks of life, abilities, and backgrounds to apply. We are WORK180 endorsed for Diversity and Inclusion. Eligible working rights for Australia are required to apply.

To apply, please click "Apply now" and submit an up-to-date cover letter and resume.

We are committed to responding to all candidates within four weeks of application, and you may be invited to a video interview followed by two rounds of interviews. References are helpful but not critical.


Location and salary

Melbourne, Victoria, Australia — A$75,000.00–A$90,000.00 per year

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