Customer Service Representative
We're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our store's operations, you will play a vital role in delivering exceptional customer experiences.
Your primary responsibility will be to provide top-notch service to customers, addressing their queries, and resolving any issues they may have. You will also be responsible for maintaining a clean and organized store environment, ensuring that our customers feel welcome and comfortable.
In addition to your excellent communication skills, you will need to be proactive, flexible, and able to work well under pressure. You will also be required to maintain accurate records and reports, as well as adhere to our company's policies and procedures.
Key Responsibilities:
* Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
* Support the Store Team: Use your retail experience to assist in daily operations.
* Thrive in a Team Environment: Collaborate effectively with your colleagues.
* Maintain High Standards: Ensure the store is always tidy and well-organized.
* Flexible Availability: Be ready to work weekends and overnight shifts when needed.
What We Offer:
* Comprehensive Training & Support: We're here to help you succeed.
* Autonomy & Ownership: Take pride in your role with the freedom to excel.
* Flexible Rosters: We accommodate your work-life balance.
* Career Growth Opportunities: Build your future with one of Australia's largest retail networks.