Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
* Manage customer inquiries and resolve issues promptly and professionally.
* Assist with administrative tasks, including processing invoices and claims.
* Run weekly reports for repairs and service jobs.
* Advise customers of stock arrival and organize delivery.
Requirements:
* Experience in a customer-facing retail environment.
* Ability to work in a high-volume administration role.
* Capacity to juggle multiple tasks with a flexible attitude.
* Strong communication and interpersonal skills.
* Ability to think on your feet and manage workflow.
What We Offer:
* A positive and supportive work environment.
* Opportunities for career progression and professional development.