At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Care to join the team?
GenesisCare now has the opportunity for IT Professional who is passionate about technology and problem solving to join our dynamic team in the role of Network Administrator.
In this pivotal role, you'll be the go-to expert for all escalated network and telephony issues, ensuring our systems run seamlessly. You'll work closely with 1st level support teams, providing guidance and resolving complex technical challenges that require your specialist knowledge.
If you have excellent communication skills, coupled with outstanding analytical skills and a solution focused mindset then we would love to hear from you.
On offer is permanent full-time role.
More specifically, you will:
* Install, configure, and maintain network and telephony hardware and software
* Monitor network performance and ensure reliability and availability
* Document network and telephony configurations, changes, and procedures
* Collaborate with other IT staff to plan and implement network and telephony upgrades and improvements
* Maintaining IT standards across all network and telephony systems under their jurisdiction
* Maintain technical documentation
* Respond to P1 and major incidents/outages, maintain solid and continued communication with appropriate teams
* Ownership and management of tickets assigned to your queue through to resolution
* Maintain accurate records of network and telephony configurations, changes, and access logs for audit purposes, and assist in the preparation and execution of IT audits
We're interested in hearing from people who have:
* Good knowledge of Network LAN and WAN Technologies and Operating Systems (Cisco, Routing and Switching, BGP, OSPF, DHCP, DNS and IP Addressing)
* Good knowledge of Firewall technologies
* Good knowledge of WiFi technologies
* Knowledge of Video Conferencing systems and solutions such as Polycom and Microsoft Teams
* Knowledge of VOIP technology including Call Centre configuration
* Knowledge of data centre environments
* Knowledge of cabling solutions
* Knowledge of network security practices and tools
* Excellent problem solving and root cause analysis skills
* Excellent written and oral communication skills coupled with a customer service orientation
* Experience with writing and maintaining technical documentation
* Experience working within the ITIL v4 framework desirable
Benefits of joining our team:
* Working within a vibrant and supportive team.
* Internal and external training and development opportunities.
* All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
* Enhance your holistic wellbeing with our Full Circle wellbeing program.
* Range of benefits available: Access to Fitness Passport, Qantas membership discount, 12 weeks paid parental leave and Bupa discounts.
About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.
Applications Close: Monday 20th October
GenesisCare is an Equal Opportunity Employer.