Live-In Manager Couple – The Escarpment Retreat, Mt Tamborine
We are seeking an experienced and hands-on live-in couple to manage the daily operations of our award-winning boutique retreat on beautiful Mt Tamborine. This is a rare opportunity to live and work in one of Queensland's most stunning hinterland locations.
About Us
The Escarpment Retreat is a serene, luxury accommodation destination known for its lush gardens, tranquil rainforest setting, and exceptional guest experience.
About the Role
As our Manager Couple, you will be responsible for:
* Overseeing day-to-day operations of the retreat
* Coordinating guest check-in/check-out and ensuring a warm, professional welcome
* Managing bookings and enquiries via phone, email, and booking platforms
* Supervising housekeeping and maintenance to maintain 5-star standards
* Performing light gardening and upkeep of the property
* Managing suppliers, stock, and ordering as needed
* Resolving guest issues promptly and professionally
* Ensuring compliance with safety, cleanliness, and operational standards
What We're Looking For
* Previous experience in hospitality management, property management, or similar role (couples with complementary skills encouraged to apply)
* Strong customer service skills and attention to detail
* Practical hands-on abilities (gardening, basic repairs, maintenance)
* Good computer skills and knowledge of booking systems
* Reliable, trustworthy, and able to work independently with minimal supervision
* Flexible, proactive, and willing to go the extra mile for guests
The Benefits
* On-site accommodation provided (modern, comfortable residence)
* Competitive salary package
* Opportunity to live in a peaceful rainforest location close to nature and Mt Tamborine village
Ideal for
* A hospitality-minded couple looking for a lifestyle change
* Semi-retired couples seeking meaningful, hands-on work in a beautiful setting
* Couples with a mix of front-of-house and maintenance/gardening skills
Location: Mt Tamborine, QLD
Start Date: ASAP
If you are a friendly, capable couple ready to take on the challenge of managing a unique luxury retreat, we'd love to hear from you.