Summary:
We are seeking a full time Account Executive to join our team at Cresmont, Resilium Partners part of the Envest Group, in Perth. The successful candidate will be responsible for managing client accounts and ensuring customer satisfaction.
Responsibilities:
* Client Service Excellence: Be the first point of contact for our clients, offering assistance with their insurance needs. Review client accounts, answer enquiries, process alterations, and resolve complaints.
* Data Management: Keep client databases up-to-date in line with office processes, ensuring all records are accurate and compliant.Policy Renewals & Alternatives: If clients are unsatisfied with their renewal terms, proactively offer alternative terms to meet their needs and expectations.
* Business Development: Take the initiative to identify new business opportunities and actively pursue them within your area of responsibility.
* Supportive Role: Collaborate with colleagues to process New Business, Alterations, and Certificates according to Cresmont guidelines.
* Training & Development: Engage in internal and external training to maintain and enhance your industry knowledge and accreditations. Participate in professional development days and webinars to stay ahead in the field.
Qualifications:
* 2+ years of experience in account management or a related field
* Strong communication and interpersonal skills
* Excellent organizational and time management skills
* Ability to work independently and as part of a team
* Proficient in Microsoft Office and CRM software
Benefits
* Competitive salary ranging $70 - 80,000
* Access to wellbeing initiatives and become part of an inclusive, supportive business where your contributions are valued and celebrated.
* Be part of the excitement: Join Australia's fastest-growing insurance group and contribute to a groundbreaking vision.