Customer Service Specialist
We are seeking a travel enthusiast with excellent guest service skills to join our team.
This role requires the ability to provide an outstanding level of customer service and maintain our fleet of campervans in top condition.
* Manage incoming reservations, welcome guests, and handle check-ins and check-outs;
* Prepare and clean our campervans;
* Ensure our campervans are well-maintained and monitor maintenance needs;
* Register guests, manage stock, and process payments;
* Handle complaints and troubleshoot emergencies.
Key Qualifications
* Direct contact experience with customers;
* Fluency in English (mandatory);
* Eligibility to work in Australia and a valid driver's license;
* Availability to work on weekends and public holidays;
* A responsible individual who takes their work seriously;
* Excellent organisational and problem-solving skills.
Our company offers career development opportunities and a competitive compensation package that includes Performance and Referral Bonuses.
The Ideal Candidate
We are looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and can work independently in a fast-paced environment.