You've spent years underground and on the benches, you know when gear is singing and when it's costing money and you're ready to be the person who fixes that, not just talk about it.
This role puts you at the sharp end of production, backing operators with world‑class consumables and backing yourself with a stable, Monday–Friday lifestyle located in Kalgoorlie.
Why this role is different
* 80% of your time is spent where it counts – on site and underground, sitting with operators, watching the gear, and turning real data into better performance.
* You're not just "dropping off bits"; you're analysing drill lengths, failure modes and site conditions, then working with a national team and global manufacturers to improve outcomes.
* When the Branch Manager is away, you're the on-the-ground lead in Kalgoorlie, keeping customers supported and the branch humming.
Think of it as a hybrid of product specialist, contract support and trusted advisor: someone who can talk sleeves-rolled-up detail in the crib room, then present clear performance reports to supervisors.
What you'll be doing
* Visiting surface and underground sites to monitor production and development consumables in real conditions – drill bits, couplings, shanks and ground support (mesh and cable bolts).
* Capturing stats on drill length, breakages and failure trends, and working out if the problem is steel, ground, pattern or practice.
* Building straightforward photo-backed reports in Excel and Word and feeding insights to Perth and the international factory to resolve product issues fast.
* Actively promoting a full range of rock drilling and ground support products, spotting opportunities across RC, drill & blast, diamond and water well operations.
* Hosting the occasional lunch, barbecue or dinner to keep relationships strong from rig operators through to foremen and site leaders.
* Using your HR licence (or willingness to gain one) to combine technical visits with deliveries, keeping service tight and reducing double-handling.
* Stepping up with stock ordering support and some weekend/after-hours coverage when required, so clients know they can rely on you.
The kind of person who'll thrive You're the person people already call when something isn't drilling right. You like getting to the root cause, you respect production pressures, and you know how to give honest feedback without burning bridges.
You'll bring:
* At least 5 years' drilling experience – RC, drill & blast, diamond or water well – with solid knowledge of DTH, top hammer and tri-cone applications.
* Experience with mesh and cable bolts (or strong exposure to ground support and a genuine interest in building this expertise).
* The confidence to walk onto site, talk with operators, supervisors and management, and adapt your language to each.
* Comfortable competency in Excel and Word to turn field data into clear, useful reports – not novels.
* A proactive, self-directed approach; you enjoy running your own day and can manage a branch environment when asked.
Essentials:
* Current WA C Class driver's licence; HR highly regarded and genuinely useful in this role.
* Ability to pass a pre-employment medical and DAS, plus a National Police Clearance less than 3 months old.
* Willingness to travel regularly within WA (and occasionally interstate) and stay on site from time to time when the work demands it.
What's in it for you
* Salary banding from $100k – $140k + super + discretionary bonus, dependent on the experience and value you bring.
* Fully maintained company vehicle and the tools you need to do the job properly.
* Monday–Friday, 8:00 am – 4:00 pm, giving you rare work–life balance in a sector that's usually roster-driven.
* A growth phase business supplying world-class drilling tools and equipment into multiple sectors – exploration, mining, civil and water – with genuine scope to shape how product support is delivered in the Goldfields.
How to apply
If you're a driller or technical gun who loves the gear, backs the data, and wants to be the trusted face of a high-performing consumables business in Kalgoorlie, we'd love to hear from you.
Apply today with your CV and a brief note on the drilling environments you know best and why this is the next step for you.
**Only Kalgoorlie residents will be considered for this role**