Job Opportunity
We are seeking a dedicated and passionate team leader to join our front-of-house team. As a key member of our operations team, you will be responsible for delivering exceptional customer service experiences that drive member engagement and loyalty.
Key Responsibilities:
* Provide outstanding customer service at the reception desk, ensuring every interaction is positive and memorable.
* Manage overdue accounts, assist with member enquiries, and maintain accurate records.
Supervise the Reception Team: