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Customer support

Melbourne
CMYKhub
Customer Support
Posted: 5 October
Offer description

Overview

CMYKhub is Australia's largest trade printer with manufacturing sites in Melbourne, Sydney, Brisbane, Cairns, and Perth. We provide offset, digital and wide format printed products exclusively to over 5000 printers, designers, sign-writers, marketing and advertising agencies. As a family-owned business that values a strong work ethic and good honest people who thrive in a team environment, we look to employ more of these individuals to develop their skills and grow a career with CMYKhub.

Perks of working with us:

* Working with a dynamic, innovative team
* Opportunity to grow and progress in a leading trade printing business with a National footprint
* Internal training and development opportunities
* Industry competitive remuneration packages


About the Role

* Full Time (37.5 hours per week), Monday-Friday
* On-site role at a brand new state-of-the-art facility in Keilor Park, Victoria (video available on request)
* 90% of the role is office-based, with 10% required to consult with production staff in the factory
* Part of our central orders team
* The gateway between customer service and operations
* Assist our customers in processing orders


About You / Qualifications

* You have experience in the print industry or have experience in procuring print products. Prior employment in Graphic Design, Signwriting, or Manufacturing would be considered useful experience in this role.
* Strong written and verbal communication skills (Email, Live Chat & Phone)
* High attention to detail
* Organisational skills to handle high volumes of inquiries
* Ambition and enthusiasm
* Problem solver and strong communicator


How to Apply

If you're looking for a rewarding role that offers job security, apply now via SEEK with your CV and Cover Letter. We look forward to hearing from you

For more information about us, visit our website: cmykhub.com


Other

Your application will include the following questions:

* How many years' experience do you have as a Customer Support Role?
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* How would you rate your English language skills?
* How many years' experience do you have as a Printing Staff?
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