Overview
Join to apply for the Customer Growth Representative role at Alinta Energy.
Alinta Energy is one of Australia’s largest energy retailers, generators and developers, with a focus on renewables and customer energy solutions. This role involves growing and retaining Alinta Energy’s customer base through inbound and outbound interactions, understanding customer needs, and recommending tailored energy solutions.
What You’ll Do
- Promote and sell Alinta Energy’s products and services to new and existing customers across Australia.
- Participate in outbound campaigns to reengage and retain customers.
- Respond to general enquiries and follow up on customer queries with professionalism and care.
- Meet and exceed daily, weekly, and monthly sales targets using effective objection handling and sales techniques.
- Deliver a high level of customer service aligned with our values and compliance standards.
Your Experience
- Sales experience is preferred, however not necessary as confidence is key for candidates.
- Strong verbal and written communication skills.
- Confident using computers and able to manage multiple tasks while assisting customers over the phone.
- Collaborative team player with a proactive approach to self-development.
- Customer service and contact centre experience is preferred but not essential.
Requirements & Conditions
- Please note this role requires full working rights within Australia.
- Training is delivered in the office, Mondays to Fridays, from 8:30am to 4:30pm. After training, you’ll transition to a rotating roster between 7am and 6pm on weekdays, with occasional Saturday shifts from 8am to 12pm. You’ll also have the flexibility to work from home part of the week after training.
- Next steps: if suitable, you will be invited to complete a short online interview, followed by a face-to-face interview.
- We are an inclusive employer: we are committed to diversity and equal opportunity, and we encourage applications from all qualified people, including First Nations Australians, LGBTQIA+ community members, people of all ages and people living with disabilities. We are also a WORK180 Endorsed Employer.
Additional Information
- We look forward to hearing from you. Click ‘Apply’ to submit your application.
- We are a 2025 Circle Back Initiative Employer and commit to responding to every applicant.
- Background and pre-employment checks may include immigration checks, reference checks, criminal background checks, qualification checks, and checks for roles related to finance.
Seniority level
- Entry level
Employment type
- Full time
Job function
- Other
Industries
- Utilities
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📌 Customer Growth Representative
🏢 Alinta Energy
📍 Perth