GT Motive is the technology division of the Solvd Group & Allianz Partners, delivering innovative estimating, claims and workflow solutions used by insurers and repairers in more than 25 countries. Our mission is to provide open, data driven tools that increase accuracy, streamline operational workflows and improve the overall claims and repair experience.
About The Role
Reporting to the Head of Sales and Client Management (Australia), with functional alignment to the GT Global Product & Data teams (Spain), the Product Training & Delivery Manager is responsible for ensuring successful product adoption, integration, and ongoing optimisation across Australian insurers and strategic partners (including BMS providers). This role acts as the primary product interface for the Australian market translating local market requirements into structured input for the global Product team while ensuring customers are fully enabled, trained, and supported to maximise product value.
What You'll Do Product Enablement & Training
* Design and deliver engaging, structured training programs for insurer users
* Localise onboarding materials, user guides and training documentation
* Facilitate virtual and in person workshops for new rollouts and product enhancements
* Identify adoption gaps and deploy targeted training interventions
* Act as a trusted subject matter expert for insurers and partners
Client Integration & Technical Coordination
* Gather detailed business and technical requirements from insurers and BMS partners
* Convert insights into structured briefs for Global Product & IT teams
* Coordinate testing, validation and go live processes
* Support User Acceptance Testing (UAT) cycles and integration programs
Market Representation & Product Advocacy
* Act as the voice of the Australian market within the global product organisation
* Identify product gaps and opportunities specific to Australia
* Contribute structured input into global roadmap discussions
* Support business cases and market evidence to influence product prioritisation
* Share insights on competitor activity and broader industry trends
Ongoing Product Support & Continuous Improvement
* Act as an escalation point for complex or recurring product questions
* Analyse feedback, identify root causes and propose structural improvements
* Support communication of new product releases and enhancements
* Ensure product workflows align with insurer operational requirements
What You'll Bring
* Experience within automotive, insurance or claims ecosystems
* Background in product delivery, system integration or client implementation
* Ability to translate business requirements into clear technical language
* Demonstrated experience delivering structured and engaging training programs
* Strong analytical capability, structured thinking and excellent communication skills
* Experience working within a global or matrixed organisation, desirable
* Familiarity with product lifecycle processes, desirable
* Experience contributing to product roadmaps or detailed requirement gathering, desirable
What's In It For You
* Flexible, hybrid working with a collaborative and innovative culture
* Reward and recognition programs, career development and continuous learning
* Paid parental leave and additional employee leave options
* EAP, health and financial wellbeing support, including novated leasing
* Discounts and perks on everyday essentials
* A chance to directly shape product adoption and industry transformation in Australia
Solvd Australia is proud to be an equal opportunity employer. Solvd Australia is an equal opportunity employer committed to creating a diverse, inclusive and supportive workplace. We welcome applicants from all backgrounds and celebrate the unique perspectives everyone brings. If you need adjustments to the recruitment process or the role, please let us know and we will support you.
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