We are seeking a Service Controller, with technical field experience. Join our team, where you will be supported, valued, and recognised. Your prospect of growth and development will not be limited!
**Benefits -**
- Free parking on-site.
- Enjoy work-life balance!
- Full-time Permanent Role.
- Great culture and team environment.
- An opportunity to build your portfolio and network.
- Develop your career and enhance your skills/ knowledge.
- Based in Melbourne's North-West region. Very accessible!
**Role -**
- Maintain a high level of customer service.
- Ability to interpret parts using online systems.
- Administrative duties with extensive technical knowledge/ understanding.
- Working closely with field technicians; booking appointments, escalations, and inductions.
**About you -**
- Strong customer service skills
- Mechanical and technical aptitude
- Great attention to detail and quality.
- Automotive experience will be appreciated
- Ability to resolve customer complaints and enquiries
- Prior Service technician background/ field service experience.