Front Desk Support and HR Assistant
The Front Desk Support and HR Assistant plays a vital role in providing exceptional customer service to our visitors, while also supporting the Human Resources team with administrative tasks.
Key Responsibilities:
* Provide top-notch customer service over the phone and in person, ensuring that our visitors feel welcome and supported.
* Answer telephone calls, handle inquiries, and direct calls to the correct employee as needed.
* Manage incoming and outgoing mail/courier services, ensuring timely delivery and collection.
* Assist visitors with sign-in/sign-out procedures when entering and exiting the premises.
* Book company vehicles, conference rooms, and catering as required.
* Support RME events such as conferences, luncheons, etc., as needed.
HR Administration:
* Coordinate interviews, ensuring smooth logistics and effective communication.
* Prepare pre-employment checks during the recruitment process, maintaining confidentiality and attention to detail.
* Conduct new employee inductions, highlighting company policies and expectations.
* Assist with documentation drafting, including contracts and other employee documents.
* Perform data entry and maintenance of systems for new and current employees throughout the employment lifecycle.
* Provide general HR guidance and support to employees, addressing queries and concerns promptly.
* Generate reports and collate information to support managers, facilitating informed decision-making.
Requirements:
* 2+ years of administrative, clerical, and/or reception experience in a medium-sized organization.
* Exceptional customer service skills, with a focus on professionalism and congeniality.
* Well-presented, highly professional, and congenial manner, with excellent written and spoken communication skills.
* High-level time management and organizational skills, with the ability to prioritize conflicting tasks effectively.
* High degree of accuracy and attention to detail, with the ability to discreetly handle confidential information and situations.
* High level of computer literacy, including intermediate Microsoft Office software.
Desirable Qualifications:
* HR administration experience is a significant advantage, offering valuable expertise and skills.
About this Role:
This is an exciting opportunity to join our dynamic team as a Front Desk Support and HR Assistant. If you possess excellent customer service skills, a keen eye for detail, and a passion for HR administration, we encourage you to apply.