Warehouse and Integrated Solutions Coordinator Job Summary
About the Role
We are seeking a detail-oriented and solution-focused Warehouse and Integrated Solutions Coordinator to oversee daily warehouse functions. This role involves coordinating day-to-day activities, identifying and resolving stock discrepancies, and maintaining accurate records using Jim2 ERP and Excel.
Key Responsibilities
* Warehouse Operations & Coordination:
* Coordinate day-to-day warehouse and stockroom activity
* Identify and resolve stock discrepancies, workflow issues, or packing challenges
* Manage inventory, ordering, and stock replenishment
* Pick, pack, and dispatch orders with accuracy and efficiency
* Process returns and investigate any problems that arise
* Maintain accurate records using Jim2 ERP and Excel
* Ensure the warehouse meets all WHS requirements
* Maintain a clean, organised workspace that supports smooth operations
* Support and train casual staff during busy periods
* Operate a forklift safely and efficiently
Integrated Print & Technology Solutions
* Learn the setup, operation, and basic troubleshooting of printers and print technology
* Assist with installations, configuration, and client orientation
* Diagnose common issues and provide simple, effective solutions
* Adapt to different environments and client needs when problem-solving onsite
* Provide clear, confident explanations of technical information
* Recommend appropriate solutions based on client requirements
* Travel statewide as needed for installations and support
Customer Service & Problem-Solving
* Build strong, solution-focused relationships with clients, suppliers, and internal teams
* Respond to customer enquiries with clarity, patience, and confidence
* Investigate issues and provide timely, practical resolutions
* Communicate clearly through Outlook, phone, and in-person visits
* Represent the company professionally when attending client sites
Required Skills and Qualifications
* Strong natural problem-solving skills—able to troubleshoot, think ahead, and find efficient solutions
* Previous experience in warehousing, logistics, or operations
* Comfortable with technology and willing to learn new systems
* Excellent organisational and time-management skills
* Strong attention to detail and accuracy
* Proficient in Outlook and Excel (basic reporting and data entry)
* Experience with ERP systems (Jim2 preferred, training provided)
* Current forklift licence
* Current driver's licence
* Strong communication and customer service skills
* Ability to work independently and collaboratively
What We Offer
* Full training in print systems, installations, and Jim2 ERP
* Supportive team and an environment that values initiative and problem-solving
* A role with wide variety—warehouse, client support, hands-on technology
* Opportunities for career development in either operations or technical services
* Reliable, long-term employment with room to grow
Hours
8:00am–4:00pm Monday to Friday (Part-time options considered.)