Job Title
Head of Merchandise Operations
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About the Role
The Head of Merchandise Operations is a senior leadership position responsible for leading the development and execution of the merchandise strategy to optimize performance and growth opportunities across the portfolio.
This role will have a remit of driving operational excellence, process improvements and building cross-functional alignment to support and respond effectively to market dynamics.
* Key Responsibilities:
* Manage the trade plan to ensure strong customer-centric trade planning drives sales and profit growth
* Manage range reviews and space planning to maximize return on space
* Deliver great availability for stores and customers while managing working capital and clearance outcomes
* Work in partnership internally to utilize data and customer insights to optimize merchandise results
* Drive continuous improvement and a shift in merchandise capability
* Lead the merchandise transformation agenda and roadmap
* Manage cross-functional relationships to ensure the business is aligned to drive excellent execution
* Create a strong and valued business partner mentality between merchandise operations and category trading teams
* Optimize ways of working to deliver efficiency and step-change business outcomes
Requirements
To excel in this role, you would have demonstrated a successful track record in a similar position with proven capabilities in delivering transformation projects and programs.
You are an ambitious and natural leader with extensive experience leading high-performing teams and the ability to influence at all levels.
* Desirable Skills and Qualifications:
* 15 years' experience in sales with 10 years spent in management roles
* Hands-on experience in both design and implementation with the ability to articulate pain points, solutions, and drive workshops
* Ability to work strategically and collaboratively across teams and departments
* Ability to work in a fast-paced environment and manage multiple projects simultaneously to tight deadlines
* Bachelor's degree or higher qualification in Business or a related field
What We Offer
We offer a range of benefits including access to employee benefits across Wesfarmers, ongoing professional development and career opportunities, novated leasing options, and more.
We strive to create a positive and inclusive work environment that supports our team members' physical and mental well-being.
We believe in empowering our team members to achieve their personal and professional goals and provide opportunities for growth and development.