* Work within a values driven, progressive organisation
* Be part of an engaging team that thrives on challenges
* Ongoing Full-time opportunity
About the Opportunity
The Case Manager Lead works within Circuit Breaker Refuge to provide structured support to young people who are accommodated at Frontyard. The role plays a key critical function in oversight of the team led case management through implementing care-plan meetings, facilitate and lead care coordination meetings with internal and external providers, and participate in service coordination to promote a team case management approach.
About you
We are looking for someone who can:
Facilitate and support a team case management approach with our multi-disciplinary team including Youth Refuge Workers, Senior Youth Alcohol and Other Drugs Recovery Lead, and Senior Practice Leader to young people through a healing-oriented framework responses to young people who are homeless or at risk of homelessness.
Support young people at Circuit Breaker and in the community in accordance with their care plan
Develop and maintain case plans constructed alongside young people that create positive and sustainable pathways out of homelessness.
Work with our multi-disciplinary team to facilitate access to all specialist support services, including physical and mental health, AOD and therapeutic interventions.
Maintain an up-to-date knowledge of current youth homelessness trends and statewide youth support programs available.
Benefits of working with MCM include:
* Inclusive Employer by the Diversity Council of Australia
* Attractive Salary Packaging benefits
* Supportive learning and development environment
* Culture of continuous improvement
A bachelor qualification in youth work/social work or a related tertiary qualification
Demonstrated experience working within a case management framework supporting people in accommodation (at least two years)
Understanding of assertive outreach support and interventions, including settlement support with a sustaining tenancies practice lens
Understanding or experience working with young people at risk or experiencing homelessness, including knowledge of healing-oriented approaches
Strong passion for working with young people with the ability to engage young people actively and assertively with complex needs
An extensive understanding of the homelessness service system with knowledge of patterns, trends, systemic issues and principles in working with at risk young people
Knowledge of the legislative requirements when working with at risk young people.
An understanding of the Child Safe Standards
Excellent communication, delegation, problem-solving and advocacy skills
Inclusive Employer by the Diversity Council of Australia
Provide First Aid certificate
Maintain accurate files, case notes and databases using relevant platforms and systems
Availability to work on-site and in the community Monday to Friday standard working hours.
Screening Criteria
National Police check
Working with Children check and NDIS Worker Screening check or ability to obtain
Valid Victorian Drivers license
Right to Work in Australia
Applications for this role will close on 8th August 2025 andmay close before the deadline, so please apply early. Please include your current resume and cover letter.
Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact recruitment@mcm.org.au to let us know how we can better support you to apply.
About MCM
MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.
We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Early Years, Disability, Homelessness, Palliative Care and Education.
Our commitment to Safety
MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.
Our commitment to Diversity, Inclusion & Equity of Access
At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.
MCM places people at the centre of what we do
MCM acknowledges the Traditional Owners of the waterways and lands where we work. We pay our respects to Elders past and present.
We commit to ensuring everyone we work with is safe, empowered, supported and respected, especially children and young people. We support and celebrate diversity of race, culture, ability, gender, sexuality and gender identity.
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