Since 1963, we've grown from a humble snowmobile engine parts importer to Australia's leading distributor of premium European automotive parts. We're talking Porsche, BMW, Mercedes-Benz, Audi, Volvo and more!
At hsy, we take pride in fostering a strong and inclusive workplace culture. We offer a supportive team environment where every individual is valued and recognised. Our people are at the core of what we do, and we're committed to investing in their growth, wellbeing, and long-term success.
About the Role
We're looking for a knowledgeable and customer-focused Parts Interpreter to join our team at the Nerang branch.
This role is all about helping our customers get the right parts, every time. You'll be answering enquiries, interpreting orders, and making sure our customers walk away with the confidence that they've got exactly what they need. It's a great fit for someone who enjoys problem-solving, knows their way around European vehicles, and thrives in a fast-paced, team environment.
Your day-to-day will involve:
Assisting customers (in-store, by phone, and online) with parts enquiries and sales
Interpreting customer requirements and providing accurate parts advice
Processing orders, quotes, and invoices
Working closely with the warehouse and delivery teams to ensure smooth order flow
Keeping product knowledge up to date across European vehicle brands
Maintaining a friendly, professional, and customer-first approach at all times
About You
You're the kind of person who:
Has strong automotive parts knowledge (European brands highly regarded)
Enjoys solving problems and finding the right solution for the customer
Is confident using computer systems to process orders and manage stock
Brings excellent communication and customer service skills
Works well under pressure and can juggle multiple enquiries at once
Previous parts interpreting or automotive experience (preferred, but not essential)
Why You'll Love Working with Us
At hsy, we take our culture seriously. Here's what you can expect:
Two paid wellbeing days every year
Free lunch every day and team lunch every Friday
Regular team events and social catchups
Plenty of room to grow with career progression and development opportunities
Ongoing training to keep you sharp
Supportive team environment where you're seen, heard, and appreciated
Keen to Join the Team?
Click 'Apply Now' to send us your resume and a short cover letter. We assess applications as they come in, so don't sit on it.
hsy values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. As part of the hsy recruitment values, we welcome a diverse range of candidates for all roles.
Applicants must have full working rights in Australia. All applications are treated in strict confidence.
Unlock job insights
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Australian driver's licence?
* Have you worked in a role which requires a sound understanding of OH&S/WHS?
* What's your expected annual base salary?
* How many years' experience do you have as a parts interpreter?
* How much notice are you required to give your current employer?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
#J-18808-Ljbffr