Located on the outskirts of Geelong within close proximity to spectacular coastal attractions, The Geelong Clinic is a 73 bed Psychiatric Hospital, offering a range of In (1) patient, Day programs and Outreach services. Due to changing staff circumstances, an exciting opportunity exists for a highly motivated individual to join our team.
Are you an experienced and driven professional with a passion for healthcare operations? We’re seeking a dynamic Administration Manager to join The Geelong Clinic and lead the delivery of efficient, high-quality administrative support services. The ideal candidate brings strong leadership, exceptional organisational skills and a commitment to enhancing patient care through operational excellence. In this role you will oversee daily non-clinical operations, manage administrative staff, optimise workflows and ensure compliance with healthcare regulations.
Responsibilities
As the Front Office Manager your responsibilities will include:
* Understanding of hospital administration processes from pre-admissions to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtors collection, accounts payable
* Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, Process review and ongoing change management
* Handling of enquiries and complaint resolution
* Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications
* Experience in managing and leading a team
* Direct reports may include catering and environmental departments
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
* Flexibility to work across one or multiple hospitals across our network.
* Discounted health insurance (non-casuals only)
* Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
Essential Criteria
* Promote a positive and collaborative team work environment and an efficient business culture
* Assisting and coordinating internal and external audits
* Sound knowledge and understanding of medical terminology
* Excellent interpersonal, verbal and written communication skills
* Exceptional organisational and time management skills as well as an ability to multi-task
* Professional and pleasant demeanour
* Ability to develop positive relationships with a diverse range of people both internal and external
* Willingness and ability to learn and complete new tasks and the flexibility to embrace change
* Ability to work both autonomously and collaboratively within the scope of the role
Applications close: 19th June 2025
For further enquiries: Anna Thompson, General Manager ph: 0352 400 700
To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees. #J-18808-Ljbffr