4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleRydges South Bank – Guest Service AgentRydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.Rydges South Bank – Guest Service AgentRydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About EVTAs market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.About Rydges Hotels And ResortsProudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.About The RoleAre you a customer service superstar with a passion for creating unforgettable guest experiences? We’re looking for warm, professional, and proactive Guest Services Agents to join our Front Office Team. As the first point of contact for our guests, you’ll play a crucial role in ensuring smooth arrivals, seamless stays, and fond farewells. If you thrive in a fast-paced environment and love making people feel welcome, this is the perfect opportunity to showcase your skills in a dynamic hospitality setting. Multiple positions available in a full time, part time or casual capacity.Key ResponsibilitiesGreet and assist guests with check-in, check-out, and payments efficientlyProvide friendly and professional service at the front deskManage reservations, enquiries, and switchboard operationsAssist with special requests, VIP arrangements, and interdepartmental coordinationTake room service orders, restaurant bookings, and handle guest concernsPromote hotel products and services to enhance the guest experienceSupport concierge duties, including valet parking and luggage assistance when neededSkills And ExperiencePrevious experience in reception, front desk, reservations, or customer service rolesA background in hospitality is advantageous, but a passion for service is essentialExcellent verbal and written communication skillsStrong organisational and time management abilitiesA collaborative team player with a proactive work ethicAbility to problem-solve and think on your feetHigh standard of personal grooming and professional presentationExperience with Opera Cloud or similar property management systems (highly regarded)Availability to work a variety of shifts, including weekendsBenefits & PerksIncredible team member discounts from your first day on-the-job.50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapidcareer growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ’s largest and most diverse experiences companyJoin Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitalityReferrals increase your chances of interviewing at Rydges Hotels & Resorts by 2xGet notified about new Guest Service Representative jobs in Herston, Queensland, Australia.Brisbane, Queensland, Australia 1 year agoBrisbane, Queensland, Australia 6 days agoGuest Service Agent - Casual The Constance Hotel -BrisbaneFortitude Valley, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoFront Desk Agent | Exclusive Collection Club Med ResortBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 8 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane Airport, Queensland, Australia 1 week agoBrisbane Airport, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 1 week agoCall Center Customer Service RepresentativeBrisbane, Queensland, AustraliaA$60,700.00-A$60,700.002 weeks agoSouth Brisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, AustraliaA$65,000.00-A$80,000.002 days agoBrisbane City, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoEight Mile Plains, Queensland, Australia 7 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoAdministration Officer (Oral Health Hub) Call CentreSouth Brisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoCustomer Service Representative (Full-Timel)West End, Queensland, Australia 1 day agoCoopers Plains, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoInternal Sales and Customer Service RepresentativeMount Warren Park, Queensland, Australia 1 month agoCorrespondence Officer - Office of the DDG, Infrastructure ServicesBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 3 days agoMurarrie, Queensland, Australia 2 hours agoWe’re unlocking community knowledge in a new way. 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