Job Overview
Part‐time position based in our Finley Branch. 3 days per week: Wednesday, Thursday & Friday, 9am‐1pm.
Our People
Our people are customer obsessed; we put customers at the centre of everything we do to understand their evolving needs and challenges.
Benefits
* Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards, and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental, religious, special, sporting activities and volunteer leave.
* Health and wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.
The Hours
3 days per week, Wednesday, Thursday & Friday, 9am-1pm.
In This Role
* Support our Finley Branch by being the first point of contact for our customers and put them at the centre of everything you do.
* Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions.
* Ensure customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date.
* Demonstrate our Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
What You'll Bring
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
* An ability to work collaboratively as a team, self‐motivation and energy to create our signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and the diversity of our customers.
* An interest in upskilling and career development opportunities with us.
Diversity and Inclusion
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
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