* 25 hours per week
* Mon - Fri
About us
TASMAC is a machinery dealership business that caters for all facets of the agricultural, construction, lifestyle, and specialised mowing communities in Tasmania through sales, parts, and servicing of our core brands; Kubota, Massey Ferguson, Fendt, Krone, Croplands, Taarup and Hustler.
We have an unrivalled branch network in our Tasmanian PMA with four trading locations: Devonport, Launceston, Hobart, and Smithton.
TASMAC can offer you career growth, a great team atmosphere, quality training in agriculture, construction and lifestyle machinery, and competitive wages, as it is the TASMAC mission "We are here for you".
TASMAC is privately owned and locally operated. Customer service is at the core of all that we do.
The Opportunity
We are looking for someone who is passionate about the agricultural, construction and life style sectors, who can apply their customer service, time management and organisational skills to this exciting role.
Based at our Circular Head Branch, with support from Head Office (Devonport), you will be responsible for creating value for our customers, ensuring accuracy and efficiency, and contributing to sustaining an enjoyable team environment. This role will suit someone who enjoys work variety while providing the highest level of service to customers.
TASMAC can offer you career growth, a great team atmosphere, quality training in agriculture, construction and lifestyle machinery, and competitive wages, as it is the TASMAC mission "We are here for you".
Why Join TASMAC?
At TASMAC we are committed to the success of our people and our customers. As a parts interpreter you will play a pivotal part in supporting the Tasmanian agricultural industry.
We offer:
* A supportive team culture from day one
* Ongoing training and development
* Strong relationships with leading global brands
* A Competitive Salary Package
About you
As a successful Service Advisor, you will have:
* Previous experience as a Service Advisor in the Agricultural/Automotive or Truck industry or similar.
* Demonstrated Administration experience – including MS Office Suites
* Excellent communication skills (both oral and written) having the ability to communicate with all levels of business
* An ability to manage workloads, achieve set outcomes, be accountable and reliable
* Operate with effective communication skills and provide exceptional customer service
* Excellent time management skills and be a team player who works with initiative, commitment and a positive attitude
* The ability to work under pressure while maintaining a high level of professionalism
* A passion for farming and the agricultural industry
* Valid and current driver's licence
As a Service Advisor, your responsibilities will include:
* Provide administrative support and assistance to the Branch
* Providing effective customer support including the ability to deal with customers personally and over the phone, and to communicate effectively with key stakeholders.
* Schedule service appointments and maintain an organised service schedule
* Coordinate with technicians to ensure timely completion of repairs
* Accurately create Repair Orders and Service Invoices
* Accurately enter Service Administration Data into internal systems
* Assist with administering the efficient day-to-day operations in the Service Department
* Support Parts and Sales teams as required.
Next Steps
To be considered for this position, please click apply ensuring you attach your resume and cover letter.
Equal Opportunities
TASMAC is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion belief and age.