Enforcer Keysborough, Victoria, Australia
Inbound Sales Specialist
Enforcer Keysborough, Victoria, Australia
This range is provided by Enforcer. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$65,000.00/yr - $80,000.00/yr
Direct message the job poster from Enforcer
Inbound Sales & Customer Service Officer – Be the Voice of Enforcer Group
Deliver Service with Impact
Enforcer Group is on the lookout for a passionate and energetic Inbound Sales & Customer Service Officer to be the first point of contact for our valued customers. Based in Keysborough, this role plays a key part in delivering top-tier service and ensuring every interaction reflects the professionalism and reliability Enforcer Group is known for. If you thrive on providing exceptional support and have a knack for building rapport over the phone and via email, we’d love to hear from you.
What You’ll Do:
Be the First Point of Contact:
Answer inbound calls promptly, warmly, and professionally – making every customer feel valued and heard.
Process with Precision:
Handle incoming sales enquiries, process orders, and manage quote requests efficiently through phone and email.
Provide Walk-in Support:
Welcome and serve customers who visit our Keysborough showroom with a helpful, solution-focused attitude.
Create and Follow Up Quotes:
Prepare accurate quotes and follow up to maximise conversion and customer satisfaction.
Support Across the Board:
Carry out various admin tasks and assist internal teams to keep operations running smoothly.
What You’ll Bring:
* Minimum of 3 years’ experience in inbound sales or customer service, ideally within a B2B or product-based environment.
* A passion for providing a seamless and positive customer experience.
* Strong multitasking and organisational abilities – you can juggle tasks while keeping your cool.
* Clear and fluent English communication skills (verbal and written).
* High attention to detail and solid admin capabilities
* Confidence using web-based platforms and CRM or order management systems.
* A warm, positive attitude with a genuine ‘can-do’ mindset.
* Must be Melbourne-based and ready for an immediate start.
Why Enforcer Group?
We’re more than a supplier – we’re a team that delivers reliable, safety-first solutions Australia-wide. At Enforcer Group, we value your growth and reward performance. Join a collaborative environment where professional development is encouraged, achievements are celebrated, and your impact is recognised.
* Ongoing training and career development
* Opportunities for advancement within a growing company
* Monthly performance-based bonuses
* Team-building activities and quarterly social events
* A supportive, fun, and motivated workplace culture
Application Process:
To help us get to know you beyond your resume, please respond briefly (3–5 sentences) to the following questions and send your answers via email to
Short-Answer Questions:
* What excites you about providing customer support at Enforcer Group?
* Share an example of a time you turned a challenging customer interaction into a positive experience.
* How do you stay organised and maintain accuracy when handling multiple enquiries?
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Customer Service
* Industries
Wholesale Building Materials, Construction Hardware Manufacturing, and Wholesale Import and Export
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