Client Administration Officer – Residential role.
About the Role
This full-time, fixed-term contract position until August 2025 offers an opportunity to support a supportive and inclusive team in Unanderra.
Key Responsibilities:
1. Liaise with internal stakeholders for timely updates to the finance system.
2. Process data entry of client events into the finance system.
3. Verify client data and undertake checks.
4. Answer client fee account enquiries and follow up as required.
5. Record notes and attach documents against client records.
6. Support contract creation and debtor accounts management.
7. Assist in database housekeeping activities for the finance system.
Requirements
* Prior administrative experience preferably in Aged Care.
* Understanding of effective customer service delivery.
* Experience with phone calls, emails, and document handling.
* Strong data entry skills and attention to detail.
What We Offer
* A rewarding career with a leading human services organisation.
* Access to our rewards program with discounts.
* Flexible work hours for work-life balance.
* Access to fitness programs.
* A supportive, inclusive, and collaborative work environment.
* Opportunities for professional growth.
* Purchase of additional leave.