Job Title: Fleet and Technology Support Coordinator
This position plays a critical role in the operational performance of our Fleet Management Department. As a key member, you will bridge technical and commercial functions—providing strategic reporting, supporting telematics deployments, and delivering expert technical guidance for our fleet.
The successful candidate will perform daily operations of our Fleet Management Department, deliver tailored fleet reporting and insights to corporate and major account customers, collaborate with account managers to drive fleet efficiency, and contribute to the development and review of national fleet proposals.
They will also support our I_Site telematics system across a national fleet, provide expert technical support to technicians for diagnostics and fault resolution, interpret and design wiring diagrams for telematics installations, and engage with development teams to ensure system reliability and performance.
In addition, the ideal candidate will support telematics setup during new fleet rollouts, support key stakeholders to ensure systems are configured, maintained, and supported effectively, identify and implement process improvements across fleet systems and reporting, and provide data-driven insights to support strategic business decisions.
Requirements:
* Trade qualification in Electrical, Mechanical, or related field.
* Experience in fleet, telematics, or technical service roles.
* Experience working with Toyota forklifts or similar MHE equipment.
* Proven expertise in telematics systems like Toyota I_Site.
* Experience with national reporting and stakeholder engagement is highly regarded.
Key Skills:
* Strong diagnostic and fault-finding ability.
* Able to read and create electrical schematics.
* Advanced data reporting skills (Excel, Power BI, etc.).
* Excellent communication—able to simplify technical concepts for any audience.
* Project coordination, strategic thinking, and customer-first mindset.
* Collaborative, detail-focused, and results-driven.
What We Offer:
* Be part of a respected and innovative national brand.
* Work with cutting-edge technology in the material handling industry.
* Strong opportunities for career development and learning.
* Competitive salary and supportive team environment.
As a suitable candidate, you will be provided with the required training, support, and development to further expand on your existing knowledge.