We are currently seeking a Hotel Manager to oversee every aspect to the successful operations of this key flagship property. The complex includes a separately managed residential building and outsourced food and beverage outlets operated by the reputable Trippas White Group. Therefore managing stakeholders and building strong relationships will be essential for success in this role. Reporting to the VPO the position requires a leader who is actively involved in daily operations commercially astute and guides the team towards success while embodying the MGallery brand.
Qualifications
Proven success in a senior operational leadership role within a luxury or lifestyle hotel ideally with strong commercial or sales and marketing background.
A commercial mindset with experience driving revenue and margin improvement across multiple departments.
Strong understanding of the Sydney hotel market and competitive landscape.
A track record of developing high-performing teams with a hands-on empathetic and motivating leadership style.
Strategic thinking with the agility to thrive in a dynamic experience-led environment.
Experience reporting to senior stakeholders and VPO-level executives is an advantage.
What you will bring to the role
Proven success in a senior operational leadership role within a luxury or lifestyle hotel ideally with strong commercial or sales and marketing background.
A commercial mindset with experience driving revenue and margin improvement across multiple departments.
Strong understanding of the Sydney hotel market and competitive landscape.
A track record of developing high-performing teams with a hands-on empathetic and motivating leadership style.
Strategic thinking with the agility to thrive in a dynamic experience-led environment.
Experience reporting to senior stakeholders and VPO-level executives is an advantage.
Additional Information
Lead all hotel operations ensuring brand standards, service excellence and commercial targets are consistently met or exceeded.
Drive top-line performance by partnering with Revenue Sales and Marketing to optimise occupancy, ADR, RevPAR and overall revenue.
Act as a brand custodian ensuring every guest touchpoint reflects the storytelling and emotional elegance of the MGallery experience.
Empower and develop department heads creating a high-performance culture of care, creativity and accountability.
Champion data-driven decision-making using business intelligence tools to monitor guest satisfaction, financial performance and team productivity.
Take ownership of financial outcomes including budgeting, forecasting and cost control to deliver optimal GOP.
Maintain a strong focus on compliance, safety, risk management and sustainability.
What we offer
A thoughtfully designed boutique hotel and established team to match.
Work-your-way environment to suit yours and the business needs.
Career Pathway: Step into a high-visibility leadership role with clear growth potential within Accors executive pipeline.
Global Benefits: Enjoy exclusive hotel dining and lifestyle perks as part of the worldwide ALL Heartist Program.
Luxury with Purpose: Be part of a brand that champions storytelling, magical moments and guest experiences.
Remote Work: No
Employment Type: Full-time
Key Skills
Food Handling
Hospitality Management
Hotel Experience
Hospitality Experience
GM Vehicles
Management Experience
Profit & Loss
Revenue Management
Hotel Management
Operations Management
Budgeting
Leadership Experience
Experience: years
Vacancy: 1
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