NOW HIRING | Craving something more for your career? Look no further than this Australian founded and locally produced retailer - who love to delight their customer through natural ingredients, experiential craftmanship and their values of passion, leadership, ownership and trust which guide them in all decisions.
This brand walks the walk when it comes to internal progression and promotions - with a true people-first approach to leadership. They are growing rapidly with new store openings across Australia - due to their growth, we are recruiting for a newly created position for an Interstate Area Manager based out of Sydney and managing 8 locations across NSW, SA & WA. With an inclusive, collaborative workplace and a supportive flexible working environment - Passion, Leadership, Ownership and Trust are their guiding values.
This is an opportunity to be a part of their ongoing journey of growth and improvement, with at least two new store openings in your area this year alone.
The Interstate Area Manager will be based in Sydney and lead the Store Managers in their portfolio of stores across states (including Sydney, Adelaide and Perth) to achieve their sales goals and KPIs by implementing and ensuring the maintenance of exceptional customer service and operational standards, ensuring brand consistency no matter what store you walk into across the country.
You will enable your team to be the best they can be, with a strong focus on training, developing and providing feedback to your team to support their performance and growth.
The Interstate Area Manager reports to the GM Retail Operations. They spend most of their time in the field, connecting with the store teams to amplify their results, as well as being their first point of contact. You will be required to travel every fortnight interstate as part of this role.
- Lead by example, always demonstrating the company values.
- Maintain a presence on the sales floor, coaching and creating feedback loops to actively grow the stores and teams in your region.
- Identify opportunities for improvement with solutions-focus and provide constructive feedback to the Retail leadership team.
- Create region-specific strategies to consistently meet your monthly and quarterly objectives, aligned to business initiatives.
- Manage the budgets and profit and loss statements of your portfolio.
- Analyse key metrics, including customer and team feedback, and provide guidance and coaching for each store to act on and achieve region goals.
- Use sales analysis and reports to create optimised and commercial shopping spaces.
- Recruit and onboard new Assistant Store Managers, ensuring they are set up for success.
- Proactively ensuring all stores are appropriately staffed, with enough time for recruitment and onboarding.
- Provide support to team members through consistent leadership and performance management.
- Build, develop and implement people strategies to support team development and retention.
- Create and deliver engaging tools and training to help team reach their KPIs.
- Implement comprehensive learning structures for retail teams in line with the 70/20/10 philosophy.
- Oversee the implementation of all Visual Merchandising direction to timeframe and standard.
- Assist in the management of all new store openings, relocations, renovations, and closures in your portfolio in conjunction with the Retail Operations Manager
To set you up for success you will:
- Able to partner and collaborate both with senior management and store teams through your engaging & collaborative management style
- Pragmatic, adaptable and able thrive in rapidly changing landscapes
- Proven ability to keep teams aligned to future growth & strategic priorities whilst executing business initiatives
- Passionate about people training and development
- Curious to learn and self-develop
- Approachable, open, collaborative and candid
- Excellent attention to detail
- Exceptional communication and interpersonal skills
- Initiative and problem-solving skills
- Excellent organisational and prioritising skills
- Ability to coach and develop a diverse team, with the ability to adapt to preferred learning styles
- Proficient in MS Office including Word, PowerPoint and Excel
**Qualifications**:
- Current and unrestricted driver's licence
Experience
- +3 years multi-site Area Manager, having managed 8 stores or more simultaneously
- Demonstrated ability to make data-driven decisions and drive business performance
- Experience with setting annual budgets and managing expenses meticulously
Not for you but know someone amazing? Great talent knows great talent - we offer a $300AUD brand voucher for successful referrals. T&C apply.
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and