About the role We are seeking an experienced and driven Venue Manager to join our vibrant team at The Promenade Docklands. As Venue Manager, you will be responsible for overseeing the day-to-day operations of our premier hospitality venue, ensuring exceptional customer service and driving financial success. This is a full-time position based in our Docklands, VIC 3008 location. Australian permanent residency is required for this position.
What you\'ll be doing
Providing strong leadership and management to the venue team, including hiring, training, and developing staff
Ensuring exceptional customer service and a seamless guest experience
Managing all financial aspects of the venue, including budgeting, reporting, and cost control
Overseeing inventory management, procurement, and stock control
Implementing and monitoring policies, procedures, and health and safety standards
Driving sales and revenue growth through strategic marketing and promotional initiatives
Building and maintaining strong relationships with key stakeholders, including suppliers and partners
Continuously seeking ways to improve operations and enhance the venue\'s overall performance
What we\'re looking for
Significant experience (5+ years) in a similar Venue Manager or General Manager role within the hospitality industry
Experience in events and functions hospitality is essential
Demonstrated success in leading and motivating a high-performing team
Minimum experience managing teams of 20+ staff members is required
Excellent customer service and problem-solving skills
Strong financial management and budget control abilities
Proficiency in inventory management and stock control
Familiarity with relevant health and safety regulations and best practices
Exceptional communication and interpersonal skills
A passion for the hospitality industry and a commitment to delivering exceptional guest experiences
Current RSA (Responsible Service of Alcohol) certification is required
What we offer
At The Promenade Docklands, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
Opportunities for career development and advancement
Comprehensive training and support programs
Discounts on food and drinks at our venue
Adaptable work arrangements and a focus on work-life balance
A fun, vibrant, and collaborative work environment
About us
The Promenade Docklands is a premier hospitality destination located in the heart of Docklands, VIC. Our venue offers a unique blend of events from weddings to corporate and live music, catering to a wide range of guests. We are committed to delivering exceptional experiences and creating lasting memories for our customers.
If you are excited about the prospect of leading a dynamic hospitality team and contributing to the success of our venue, we encourage you to apply for this role. Click the "Apply Now" button below to submit your application.
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