Join Our Team at Mantra Charles - Where Hospitality Meets Excellence
Nestled in the heart of Launceston, Tasmania's vibrant cultural and gastronomic hub, Mantra Charles is more than just a hotel—it's an experience. Offering a range of accommodation options with hotel rooms, studios and one-bedroom apartments, meeting and event spaces, as well as the best in Tasmanian cuisine at The Charles Restaurant.
On your days off, take time out and immerse yourself in nature, take in the picturesque coastline, or sample some of the finest produce and wines in the renowned food and wine region of the Tamar Valley.
Purpose
As a
Food & Beverage Supervisor
, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.
Primary Responsibilities
Take the reins during busy service hours at the front of the house, setting the pace and leading by example
Collaborate with your team to spark motivation and attain exceptional results together
Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
When challenges arise, your ability to transform obstacles into opportunities shines
Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge
Skills and Experience
Demonstrated genuine passion and enthusiasm for the hospitality and food sector
Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
Passion for engaging with patrons and leading a team of diverse professionals
Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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