Job Title: Support Services Worker
Role Description
We are seeking a highly motivated and compassionate individual to join our team as a Support Service Worker. This role is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.
In this role, you will be responsible for providing all hospitality aspects of our aged care home, including catering, cleaning and laundry services. You will build strong relationships with our residents, families and care staff, contributing to the optimisation of resident choice and creating a strong sense of home in accordance with our values supporting our residents quality of life.
Key Responsibilities
* Preparation and presentation of dietary services, including meals and drinks;
* Assisting the chef with meal preparation, cleaning and general kitchen duties;
* Distribution of meals to residents & dining room services;
* All aspects of cleaning throughout the resident rooms and facility;
* Completing required documentation and reporting;
* Ensure handwashing supplies are available and replenished;
* Contribute to an effective laundry service including item checking & labelling.
Required Skills and Qualifications
To be successful in this role, you will require:
* A current NDIS Worker Clearance (or willingness to obtain);
* Valid Working rights in Australia;
* Hospitality or Customer Service experience in a fast-paced environment;
* Excellent verbal and written communication and interpersonal skills;
* Compassion and Empathy;
* An understanding of resident rights, Aged Care Accreditation Standards and Outcomes.
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
* Competitive hourly rate;
* Not-for-profit salary packaging options;
* Care Friends referral program;
* Retail benefits through Blue Light Card Australia;
* Employee support through an Employee Assistance Program;
* Career development opportunities through onsite and online professional development programs.
Join Our Team
If you are passionate about delivering exceptional customer service and have a desire to make a difference in the lives of our residents, we encourage you to apply for this exciting opportunity.