Business Development Manager (BDM) – SaaS & Managed Services
We are a fast-growing, technology-driven business operating at the intersection of Managed IT Services and B2B SaaS solutions. Our focus is on delivering automation-led, scalable, and high-impact outcomes for our clients across multiple markets.
About the Role
As part of our continued expansion, we are seeking a Business Development Manager to drive new revenue growth, build meaningful client relationships, and unlock expansion opportunities across both new and existing customers.
This is a full-cycle, growth-focused role that blends outbound pipeline generation with strategic deal ownership. You'll operate in a modern sales environment supported by automation, integrated CRM systems, and strong technical delivery teams—allowing you to focus on selling, not admin.
What You'll Be Doing
This is a dynamic role combining elements of both BDM and senior BDR responsibilities.
New Business & Pipeline Growth
* Identify, prospect, and engage new business opportunities across target markets (SMB to mid‐market and enterprise)
* Drive outbound activity including cold calling, email campaigns, and social selling
* Build and maintain high-quality prospect lists and target accounts
* Generate and qualify opportunities through discovery‐led conversations
Full Sales Cycle Ownership
* Run consultative discovery sessions with key decision‐makers
* Identify business challenges and position tailored SaaS and managed service solutions
* Manage the end-to-end sales process—from first touch through to close
* Develop proposals using automated quoting tools and workflows
Account Expansion & Cross‐Sell
* Identify upsell and cross-sell opportunities within existing customers
* Partner with customer success and delivery teams to drive account growth
* Build long‐term relationships and act as a trusted advisor
Collaboration & Market Engagement
* Work closely with marketing on outbound campaigns and messaging
* Attend events, conferences, and networking opportunities to generate leads
* Collaborate with technical teams to align solutions with client needs
* Provide feedback on market trends, competitor activity, and customer insights
Pipeline & Performance Management
* Own and manage pipeline within CRM (e.g., HubSpot or equivalent)
* Maintain accurate forecasting and reporting
* Continuously optimise outreach strategies and conversion rates
What We're Looking For
* Proven experience in B2B sales, ideally within SaaS, Managed IT Services (MSP), or technology solutions
* Strong understanding of recurring revenue models (MRR/ARR)
* Experience across both outbound pipeline generation and closing deals
* Confident managing the full sales cycle
* High energy, resilient, and comfortable with cold outreach
* Excellent communication, listening, and relationship‐building skills
* Commercially driven with a strong performance mindset
* Organised, proactive, and comfortable working autonomously in a fast‐paced environment
Why Join Us
* Uncapped commission structure with strong earning potential
* Competitive base salary super
* Clear pathway to senior sales roles (e.g., Account Executive, Sales Leadership)
* Modern sales stack (CRM, PSA, automated quoting tools)
* Strong internal support from technical and delivery teams
* Hybrid working environment with flexibility
* High‐growth business with global expansion opportunities
* Collaborative, no‐ego culture focused on performance and outcomes
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