OverviewRemote/Work from Home Role outside core business hoursThe RoleThe MindMap Youth Portal is an ACT first initiative, which aims to support young people (0-25 years-old) and their carers seeking mental health support and services.
The Portal provides online triage to link users directly to information, support, and service providers within the ACT.
The portal is operational between 11am to 10pm, 7 days a week and between 12pm-8pm on public holidays.
The core hours of the Youth Navigator position will span across the week and weekend.
Working from home provisions will be in place to allow for working outside of regular business hours.
You will be required to work with minimal supervision, using online communication to support and collaborate within a small team.MindMap is seeking a self-motivated individual to manage the Youth Portal outside of core business hours.
As a Youth Navigator, you will join a team responsible for direct service delivery through the online Youth Portal, responding to enquiries via phone, email, text and webchat.
You will also be responsible for stakeholder engagement, creating and updating articles for the website and social media posts promoting mental health.
Other duties include sourcing and creating appropriate mental health and wellbeing content, reviewing existing content on the Portal, promoting MindMap through networking events and expos and working collaboratively with other team members.Why Join Us?
Looking for a meaningful career where you can make a real difference?
Rewarding opportunities are available for passionate individuals to support the wider community across diverse program areas.What We Offer:Generous Salary Packaging to boost your incomeEmployee Assistance Program (EAP) for your wellbeingOpportunities for Professional DevelopmentA Family-Friendly WorkplaceCertified Great Place to WorkMake an impact with us—apply today!
About UsMarymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn.
Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion and Inclusivity.About YouThe ideal person we are looking for hasTertiary qualification in Psychology, Social Work, Counselling or equivalentExperience in working with young people and/or families (or study in relevant area)Demonstrated verbal, written communication skills and time management skillsAbility to respond appropriately to clients presenting with complex issuesCompetent in the use of Information TechnologyMust be located in Canberra ACT or surrounding regionCurrent Working with Vulnerable People card (ACT)NSW Working with Children Check clearanceSuccessful applicants must also complete a National Criminal History CheckProvide a cover letter (max 2 pages) addressing all listed requirementsApplications close by 22 September 2025Note: Incomplete applications will not be considered.Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse.
Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion.
Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.Employment Application FormEmployment Application Form Marymead CatholicCare Canberra & GoulburnPosition applied forHow did you find out about this positionMCCG WebsiteSEEK WebsiteCanberra TimesFull Name First LastAddress Street Address Address Line 2 City State / Province / Region ZIP / Postal Code CountryPhone NumberE-mail AddressDo you have a current driving licence?
YesNoHave you previously been employed at Marymead CatholicCareYesNoIf answered yes, please advise when, where and the reason for leavingAre you an Australian CitizenYesNoIf not, do you have a work visa?
YesNoPlease specify the status and expiry date of your work visaPlease note that you will be required to provide proof of your residency status (Visa and Passport) if you are successful through the interview process.
Providing this information authorises the Department of Immigration and Citizenship to release the details of your work rights status.
This allows Marymead CatholicCare to ensure we comply with Australian Visa requirements and enables you to be rostered appropriately according to your Visa type.What hours does your Visa allow you to work per week?
0 - 1011 - 2021 - 3031 +Is Marymead CatholicCare your only place of workYesNoIf no, please provide detail i.e. place of work, role and hours of workAre you currently in possession of a Working with Vulnerable People Card?
YesNoIf required are you willing to undergo a Working with Vulnerable People check?
YesNoAre you currently in possession of a Working with Children Card?
YesNoIf required are you willing to undergo a Working with Children Check?
YesNoAre you willing to undergo a National Criminal History Record check?
YesNoQualification Title - Institution/Training Provider - Year CompletedAre you currently undertaking study/trainingYesNoCourse Program/NameDelivery methodFull TimePart TimeDistancePlease list your employment history, if applicable.
(This may include voluntary employment)Section 5 - Referee DetailsPlease list the details of two referees who can be contacted to provide employment references.
Reference checks will be conducted legally in an ethical manner and all information derived will remain confidential.Do you agree to have referees contacted in relation to this application?
YesNoReferee 1Referee NameRelationship with RefereeOrganisationReferee PositionReferee telephone numberReferee email addressReferee 2Referee NameRelationship with RefereeOrganisationReferee PositionReferee telephone numberReferee email addressSection 6 - Disclosure of Pre-existing injury or illnessDo you have any pre-existing injury or illness which may impact on your ability to safely perform the inherent requirements of the position for which you have applied?
YesNoIf the answer to the above question is "yes," then please disclose details of how the illness or injury might affect your ability to safely perform the role(s) including any previous or current workers compensation claims (e.g., lifting or carrying weights, bending, pulling, twisting, standing or sitting etc.)If required, do you consent to have a pre-employment medical examination to determine your capacity to safely perform the inherent requirements of the position for which you have applied?
YesNoSection 7 - Privacy StatementPersonal information collected via this application will only be used by Marymead CatholicCare Canberra & Goulburn.
The information you submit to us may be disclosed to referees, our team members involved in recruitment or support roles, security organisations, recruitment agencies and other third parties who assist us in the recruitment process.
If you choose not to provide any of the information requested, we may be unable to send you information, fully process your application or properly consider you for employment.
Any information we collect about you in future will be used and disclosed in the same manner as described above unless we tell you otherwise in advance.
You may request access to personal information about you that is held by us.
Consent and Warranty: I consent to Marymead CatholicCare using and disclosing my personal information in the manner described above.
I warrant that: I have read and understand the above statement.
I am qualified to work in Australia, and if requested, can provide evidence of the fact (birth certificate, citizenship certificate, photo ID and/or working Visa, as appropriate).
All the information I submit (including this form and any attached resume) is true and complete.
I understand that any false or misleading information I provide may lead to rejection of my application, review of any employment I accept with Marymead CatholicCare and potentially my dismissal from such employment.
I have disclosed all relevant information in relation to my mental and physical ability to safely carry out the inherent requirements of the position(s) for which I have applied.NameSignatureDate DD slash MM slash YYYYCAPTCHAX/Twitter This field is for validation purposes and should be left unchanged.
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