Job Summary:
The Private Client Services Coordinator role is a pivotal position within our team, responsible for ensuring that clients receive high-quality care. The ideal candidate will possess exceptional communication skills and be able to prioritize tasks effectively.
About the Role:
As a Private Client Services Coordinator, you will play a key part in meeting the needs of new and existing clients through timely and accurate rostering of suitable care staff. Your focus will be on delivering top-notch support, with a strong emphasis on matching clients with carers who share similar values.
Key Responsibilities:
* Ensure client care needs are met through effective rostering
* Communicate schedules with clients and their families
* Support employee recruitment and training initiatives
* Investigate incidents and ensure accurate documentation
* Develop relationships with broker partners
Requirements:
To succeed in this role, you will need:
* Experience in service delivery
* Exceptional communication and interpersonal skills
* Ability to prioritize tasks and meet deadlines
* Self-awareness and self-management ability
* Computer literacy and problem-solving skills
What's In It For You?
We offer a dynamic work environment, opportunities for growth and development, and a chance to make a real difference in people's lives. Our company culture prioritizes collaboration, open communication, and mutual respect.