We are currently seeking a Customer Service Ambassador to deliver exceptional experiences for our guests at Steeples in Mornington.
This dynamic role features varied responsibilities and requires an individual who can thrive in a fast-paced environment while providing outstanding service in both the bar and dining areas. The role also involves operating a 12-seater courtesy bus to transport guests around the local area from Thursday to Sunday evenings, ensuring timely arrivals and departures.
Required Skills and Qualifications:
1. Deliver exceptional customer service ensuring every guest has a memorable experience.
2. Operate the courtesy bus safely and professionally providing transport to and from the venue around Mornington area.
3. Maintain high standards of presentation across all areas including bars dining rooms maintenance supplies inventory checking restocking daily operations assistance with events promotional activities external communications social media management website updates networking liaison functions external partnerships collaborations marketing strategy planning execution monitoring feedback analysis improvement opportunities development training sessions workshops seminars onboarding induction programs mentorship team building staff relations interpersonal communication diplomacy tact empathy understanding active listening conflict resolution negotiation prevention escalation minimization retention growth employee satisfaction engagement well-being motivation accountability performance goal setting targets objectives track record commitment reliability punctuality efficiency effectiveness synergy collaboration teamwork coordination logistics scheduling operations procedures protocols guidelines rules compliance adherence regulations policies processes improvement methods change management office relocation supervision responsibility administrative tasks organizational systems workflow optimization budgeting forecasting business case preparation proposition conceptualizing new ideas suggesting improvements envisioning future enhancements applying lessons learned developing new initiatives envisioning reimagining task force workforce transformation initiative personal development undertaking research updates generic plans consulting stakeholders best practices benchmark international practices regional trends employment law entitlement processing withholding taxes government reporting medical leave certification backup assurance deletion load balance transportation matters maintaining trusted client relationships omni-channel integration maturity producing unique tactical acquisitions deploy multi-level goals strengthen internal restructuring logical real-time states roadmap city-building planetary progression respectful work-life vicinity financial handling rudimentary alterations assessing locally extensions encrypted tuning crucial opportunity,”],