Senior Medical Receptionist Role
We are seeking an experienced Senior Medical Receptionist to join our Upper Limb Orthopaedic Practice in South Brisbane, QLD.
* Responsibilities include greeting patients, managing the reception area in a professional and friendly manner.
* Handle phone calls, emails, and queries in a courteous and efficient way.
* Schedule appointments, manage clinic calendars, and coordinate patient bookings.
* Provide administrative support to the medical team, including data entry, filing, and reporting.
* Maintain accurate and up-to-date patient records and medical filing systems.
* Assist with inventory management and ordering of medical supplies.
* Ensure adherence to practice policies, procedures, and regulatory requirements.
The successful candidate will possess substantial experience (2+ years) working as a Medical Receptionist or in a similar customer-facing healthcare role. Experience within an orthopaedic practice is highly desirable. Excellent communication, organisational skills, and attention to detail are expected.
About the Job
This role offers the opportunity to work in a dynamic and supportive environment, providing exceptional patient care and contributing to the success of the practice.