**Access Officer**
**About the Role**
The APS3 Access Officer may have some public contact and is required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
**Responsibilities of the role include but are not limited to**:
- Reviewing, processing and assessing documentation and ensuring all information is available for an access decision in accordance with policy and legislation.
- Making appropriate access decisions in accordance with delegated authority.
- Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies.
- Managing incoming and outgoing correspondence.
- Scanning and filing documents according to Agency standards and policies.
**Key skills required for role**
- Positive contemporary attitudes to people with disability
- Customer service experience
- Ability to work within the team and adapt quickly to a changing environment
- Experience working with Microsoft programs (Outlook, Excel and Word)
- Ability to work closely with the participant and their carer/s
- Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
- Ability to synthesis and analyse information and make decisions
- Adaptable communication and interpersonal skills
- Competency with IT systems
**Desirable skills to have for the role**
- Experience working with people with disability or lived experience of disability
- Experience in working within service delivery environment
- Administrative experience
**Security The following essential checks/clearances are required to perform the role**:
- Working with Children Check
- Australian Government Security Vetting Agency (AGSVA) clearance
- Pre-Engagement Check
Submissions close Monday 28th of November, must be flexible and available immediately for interview.